Version 1 · Last updated 31 October 2026

Terms and Conditions — Seven Sky Impex

Last Updated: 27 October 2026

Welcome to Seven Sky Impex. These Terms and Conditions govern your access to and use of https://sevenskyimpex.com/ and purchases made through the Website.

By accessing the Website or placing an order, you agree to these Terms, together with our Privacy Policy, Shipping Policy and Return and Refund Policy, subject to applicable law.

1. Business Information

Business Name: Seven Sky Impex
Website: https://sevenskyimpex.com/
Email: [email protected]
Phone: +91 7490099696
GSTIN: 24AFNFS4085D1ZU
Registered Address (as provided): GROUND FLOOR, PLOT NO. 202/A, VIP, MOTITALAV ROAD, KUMBHARWADA
Grievance Contact: [email protected]

2. Eligibility

You must have the legal capacity to enter into a binding contract under applicable law to place an order through the Website.

If you purchase products on behalf of a business or organisation, you confirm that you are authorised to act on its behalf.

3. Product Information

We make reasonable efforts to display accurate product descriptions, specifications, photographs, prices and availability.

Product appearance may vary slightly because of photography, lighting, screen settings or manufacturing variations. Such variations do not excuse a product from meeting its agreed description or specifications.

If a product is defective, damaged, materially misdescribed or otherwise qualifies for a remedy under applicable law, your legal rights remain unaffected.

4. Prices, Taxes and Charges

Product prices, applicable taxes and any additional charges will be displayed or disclosed as required before an order is placed.

We may correct genuine listing or pricing errors in accordance with applicable law. If we cannot fulfil an order because of a pricing or availability issue, we will inform you and arrange any required cancellation or refund.

Our current free express-shipping offer is described in the Shipping Policy.

5. Orders and Acceptance

When you place an order, you submit an offer to purchase the selected products.

An order acknowledgement does not necessarily mean the order has been finally accepted. We may verify the order, payment, product availability and delivery information before fulfilment.

If we cannot fulfil an order, we will notify you and provide any cancellation or refund required by our terms or applicable law.

6. Payment

Payments must be made using the payment methods available on the Website.

You agree to provide accurate billing and payment information. Payments may be processed by third-party payment service providers under their applicable terms.

We do not ask customers to disclose passwords, PINs or banking authentication codes through ordinary customer-support messages.

7. Shipping and Delivery

Our standard dispatch timeline is 3–7 days.

Express shipping is currently free for eligible orders, subject to any applicable conditions disclosed before checkout.

Dispatch and delivery are different stages. Actual delivery time may depend on the destination, courier operations, service availability, public holidays and other circumstances.

Please refer to our Shipping Policy for further details.

8. Cancellation, Returns and Refunds

Return and refund requests should ordinarily be submitted within 15 days after delivery, with supporting photographs and video evidence as described in our Return and Refund Policy.

Eligibility depends on the nature of the claim, the condition of the product and applicable law.

Nothing in these Terms or our other policies excludes or restricts a consumer right or remedy that cannot legally be excluded or restricted.

9. Customer Responsibilities

Customers are responsible for:

• Providing accurate order, billing and shipping information.

• Reviewing order details before checkout.

• Using the Website lawfully.

• Avoiding fraudulent orders, false claims and unauthorised access.

• Respecting intellectual-property rights.

• Providing reasonable cooperation when resolving delivery, return or refund issues.

10. Intellectual Property

Website text, logos, graphics, product photographs, designs and other materials are owned by or licensed to the relevant rights holders unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit these materials without permission, except as permitted by law.

11. Third-Party Services

The Website may use third-party payment gateways, courier companies, hosting services and external websites.

Their services may be governed by separate terms. Nothing in this clause removes any responsibility or legal obligation that Seven Sky Impex has toward its customers.

12. Limitation of Liability

To the extent permitted by law, Seven Sky Impex will not be liable for indirect or consequential losses arising from circumstances beyond its reasonable control.

Nothing in these Terms excludes liability for fraud, wilful misconduct, statutory consumer remedies or any other liability that cannot legally be excluded or limited.

13. Events Beyond Our Control

Events such as natural disasters, severe weather, transport interruptions, government restrictions or widespread technical failures may affect order processing or delivery.

We will make reasonable efforts to address resulting delays. This clause does not remove any cancellation, refund or other obligation imposed by applicable law.

14. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data-protection laws.

15. Grievance Redressal

For complaints about orders, products, payments, shipping, returns or these Terms, contact:

Grievance Contact: [email protected]
Business Email: [email protected]
Phone: +91 7490099696
Address: GROUND FLOOR, PLOT NO. 202/A, VIP, MOTITALAV ROAD, KUMBHARWADA

We will acknowledge and address complaints within the time limits prescribed by applicable law.

16. Governing Law and Disputes

These Terms are governed by applicable laws of India.

Disputes will be subject to the jurisdiction of competent courts or consumer commissions as determined under applicable law. Nothing in this clause prevents a consumer from approaching a competent authority or forum where legally entitled to do so.

17. Changes to These Terms

We may revise these Terms from time to time. Updated Terms will be published on this page with the applicable revision date.

Changes will not remove rights already available to customers under applicable law.

18. Contact Us

Seven Sky Impex
Website: https://sevenskyimpex.com/
Email: [email protected]
Phone: +91 7490099696
GSTIN: 24AFNFS4085D1ZU
Address: GROUND FLOOR, PLOT NO. 202/A, VIP, MOTITALAV ROAD, KUMBHARWADA